Privacy Policy

1. Information You Provide

We receive the messages, files and contact details you send.

For a quote, we may need artwork, sizes, quantities, a delivery address or a garment photo. Use business contact details if possible.

Our email and WhatsApp links open a message that you can review before sending.

2. How We Use Inquiry Details

We use these details to answer questions, prepare samples and quotes, and coordinate your orders.

Our sample team uses artwork and measurements to prepare a design. Our order team uses delivery details to arrange shipment.

3. Cookies

You can browse the catalog and compare products with cookies disabled in your browser.

You can view or clear cookies for wiseuniform.com in your browser settings. Email and WhatsApp have their own privacy settings.

4. Website Visits and External Services

When you open a page, your browser requests it from the servers that deliver the website. To return the page, those servers receive technical information such as your IP address and the address of the page you requested.

The WhatsApp link opens an external service. The WhatsApp privacy policy explains how it handles information when you use it.

5. Sharing Information

Your email provider or WhatsApp processes the contact details, messages and attachments you send through its service.

For orders that involve a production partner or carrier, we may share the artwork, specifications or delivery details needed for that part of the order.

6. Keeping Your Information

For inquiries, we keep the correspondence needed to prepare a quote or revise a sample. For confirmed orders, we use the records through production, delivery and the resolution of any outstanding payment or quality issue. Invoices and other accounting records may need to be kept longer. You can ask about a specific record using your quote or order reference.

7. Sending Files

For quotes, send size counts and sample text. Omit student names and identifying details from files and photos.

8. Privacy Requests

You can ask us to locate, correct or delete personal information you shared. Include the date of your message or the order reference so we can find the relevant records.

Email info@wiseuniform.com. Omit identity documents from your first message.

9. International Communications

Information you send from abroad reaches our team in Hangzhou, China.

10. Information About Students

For a school order that requires individual names or numbers on garments, discuss how to send the roster with your order contact. For initial quotes, quantities by size are enough.

11. Changes to This Notice

We’ll publish changes to this notice on this page.